Effective Date: January 28, 2024

Thank you for shopping at OliOli! We want to make sure you're satisfied with your purchase, so please review our shipping and no return policy below.

Shipping

• We ship orders within 5 business days of payment.

• Shipping costs are calculated at checkout and vary depending on the shipping method and destination.

• We are not responsible for any shipping delays caused by the carrier or customs.

• Please track your order using the tracking number provided in your shipping confirmation email.

No Return Policy

• We do not accept returns or exchanges.

• Please carefully review your order before completing your purchase.

• If you have any questions about a product, please contact us before purchasing.

• This policy is in place to ensure product quality and hygiene.

Exceptions

• We may accept returns or exchanges in the following cases:

  • The product is defective.

  • The product was damaged during shipping.

  • The product is not as described on our website.

  • You received the wrong product.

To request a return or exchange in the case of an exception, please contact us within 5 calendar days of receiving your order.

Contact Us

If you have any questions about our shipping or no return policy, please contact us at hello@olioli.world.